If I have a mobile with you are there any perks? BT Business Services Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General TermsPDF 360KB, Your terms for our Calls and/or Lines Packages. Business packages supply you with business-grade service, allowing you to benefit from the service level agreements, Static IP requirements, IT support, Guest Wi-Fi and a range of products that will assist you as you grow and expand. So naturally, the first thing I did was call BT to cancel the disconnection booked for the following day (tomorrow). Not available on fibre. For full terms and conditions, please refer to the BT Business Broadband, Superfast,Ultrafast andHyperfastSchedule to the General Terms. Non-material changes to Purchased Equipment terms effective from 1stJanuary 2021 can be foundhere. Our friendly, experienced team are always at the end of the phone to answer your broadband questions and queries. Conditions for BT Business ServicesPDF 174KB, Service Schedule for BT Business Mobile ServicePDF 371KB, Annex to the Service Schedule for BT Business Mobile ServicePDF 214KB, Service Schedule for BTnet (also marketed as Internet Connect UK)PDF 302KB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet SecurityPDF 208KB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoSPDF 0.99MB, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher SchemePDF 286KB, Business Email Lite powered by Microsoft Office 365PDF 220KB, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365PDF 204KB, Service Schedule for BT Office AnywherePDF 367KB, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level AgreementPDF 131KB, 0800/0844 number rental is subject toBT Inbound Contact UK Conditions, Contract for BTBusiness Service (BT IP Trunk) - Main ConditionsPDF 114KB, BT Business BT IP Trunk Service SchedulePDF 93KB, Your terms for our Calls and Lines Services. You will be able to view these terms when you click on your product below. Weve updated our BT Business privacy policy. How do I set up my email software using Office 365? . To receive a free 60 minute site visit with your Halo package, you must select it at point of sale. Thanks to new regulations from Ofcom, changing broadband providers is easier than ever before. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Q1 23/24 BT broadband April SalePeriod offer Fibre 500 Broadband Only. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. You will be able to view these terms when you click on your product below. From the Minimum Speed Guarantee, our Always Connected Guarantee with the Hybrid Backup service, and our Complete Wi-Fi Guarantee, we make sure our customers are fully protected from any faults at all times. Well this is how it's going to work. Well, no one called. BT Business Terms and Conditions Our contracts are set up into three main parts to make it easy for you to understand. If you've been having any problems, there may be a simple solution - a quick chat with us could solve any issues with your services. We've summarised the key changes on thefollowing page, where you can also find a copy of the clause that will be incorporate into our legacy terms for the products listed above. BTnet Conditions and Service - BT Business. I don't know how long but again check with your BT business adviser. Can I run a card machine (PDQ) on a digital line? Although theres no hard and fast rule about how long youll have to wait before your new service is up and running, the general rule of thumb is two weeks - but again, this is just what you can generally expect; some providers may take up to six weeks. And in most cases, you dont even need to contact the provider you want to leave to cancel your contract. In addition the following documents may also apply: Solution Terms for 4G Public Wifi in BoxPDF 182KB, Solution Terms for Additional Network EquipmentPDF 175KB, Solution Terms for BlackBerry for BusinessPDF 168KB, Solution Terms for Complete MobilityPDF 124KB, Solution Terms for Connected VehiclePDF 168KB, Solution Terms for Customised AppsPDF 165KB, Solution Terms for Lone Worker from EE (Peoplesafe)PDF 169KB, Solution Terms for Lone Worker SIM Only Service PlanPDF 144KB, Solution Terms for Mobile Device ManagementPDF 135KB, Solution Terms for Mobile Secure Data Management (Jamf)PDF 136KB, Solution Terms for Mobile Voice VPNPDF 166KB, Solution Terms for On-site Support (Employees Transferring)PDF 159KB, Solution Terms for On-site Support (No-Employees Transferring)PDF 153KB, Solution Terms for Samsung Knox for EnterprisePDF 216KB, Solution Terms for Service Add-OnsPDF 268KB, Solution Terms for Service Relationship ManagementPDF 371KB, Solution Terms for 4G Office Signal Assist(PDF 128KB), Solution Terms for Signal BoosterPDF 103KB, Solution Terms for Tailored End to EndPDF 360KB, Solution Terms for Tailored Set UpPDF 256KB, Solution Terms for Total Resource (Employees Transferring)PDF 390KB, Solution Terms for Total Resource (No Employees Transferring)PDF 381KB, Ofcom General Condition 1.3 Additional InformationPDF 138KB, Ofcom General Condition 1.3 Additional InformationPDF 128KB, For IT Services, these General Terms will applyPDF 266KB, IT Services Annex to the Purchased Equipment SchedulePDF 179KB, Business Review Consulting SchedulePDF 165KB, Collaboration Adoption Service SchedulePDF 266KB, Design and Implementation SchedulePDF 209KB, iNlife Managed Security SchedulePDF 227KB, Network Assessment Service SchedulePDF 169KB, Service Delivery Management SchedulePDF 161KB. Read on to see our answers to some of the most commonly asked questions about switching broadband providers. No doubt about it, your current provider (BT) will want you to stay. How to change or cancel a BT phone, TV or broadband package Find out how you can make a change to your BT package, including how to cancel BT Sport, BT Broadband, BT TV, or your phone line. Migration to Bt Business From Bt Residential 5G coverage, plan and compatible device needed. To cancel or change an order, please log in to your account by clicking the 'My Dabs' tab which is situated near the top left hand corner of the screen, then choose the 'Orders/returns' option. We will let you know - we can check what is and isn't live within your location and identify the quickest and best way to provide your service. For our Cloud Phone, Cloud Voice and SIP Trunk customers See more Call and Lines Packages For our BT Business Call Essentials, BT Business Complete and BT Business One Plan customers See more SD-WAN Managed Meraki SD-WAN terms See more BT Wholesale Including the latest price lists and pricing updates See more Network Services BT Cloud Phone and Cloud Work terms: End User Licence Terms (EULA) have been added as an Annex to the BT Cloud Phone and Cloud Work Schedules to the General Terms and apply to all new and existing customers of these services. 4G calling requires a compatible device and 4G connection. You can find the Customer Compensation Scheme in Part C of the schedule and this sets out the Service Care Levels that apply to the different Calls and Lines services. You can always sign up with a new provider in anticipation of your scheduled end date. See the Cloud Voice Express terms at https://business.bt.com/terms/ under the IP Communications heading for details. At this stage, your order is either ready for, or has been despatched. Price excludes 20% VAT, 9.95 hub delivery charge and 10 broadband activation charge. Whatever industry youre in, weve got tailored solutions to help your people work smarter. How to change or cancel a BT phone, TV or broadband package Further related information can be found onBT Global Services Terms and Conditions page. EN. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. You can alsoview any new or amended termsfor regulated products and services that have been notified to Ofcom. Subject to having a Cloud Voice Express service with BT. The details of your whole order will be shown. Manage your bill quickly and easily with the BT Business App Download the BT Business app from the App Store or Google Play today, or scan the QR code to download directly. New customers only. I am not sure on the switching processes as I am coming from a cable operator. Application for Renewal of Cottage - & Small - Scale Industry License. Application for Change of Cottage - & Small - Scale Industry License. Full engineer job list can be found here:BT Expert Setup. T&Cs apply. I can't find the MiCloud User Portal link what should I do? You can view a summary of any new terms, or material changes to your terms that will come into effect shortly under the Changes to terms heading below. It can take up to 10 days for your line to settle at its maximum stable speed. So, you need broadband thats always working at its best when it matters most. In regards to your issue, whilst I am not in the order management team myself, I have seen instances before where a cancellation goes past the point of no return and nothing can be done. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full standard price see Section 59, Part 2 and Section 10b of the BT Price List found atwww.bt.com/pricing, You will incur a 125 charge for a new line or 20 for reactivation of an existing line or for taking over a working line. They take inflation and add on the CPIR, making a nice chunky increased to their coffers. Standard prices apply from month 25. on Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. If you have any outstanding orders on your account, they will be shown automatically. 01:30 PM. Depending on your site and subject to any survey, you may incur excess construction charges see Section 45, Part 1 of the BT Price List found atwww.bt.com/pricing. Broadband only, but superfast! I'm having problems with Cloud Voice Express, what can I do? Can I run my London Oyster card machine over a digital phone line? What will happen with my new digital phone line if I move? If I change my address can I keep my number? If you need to check simply contact your specific supplier of the service and check its compatibility. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. Please click on the links below for information on GDPR, our privacy policy and your compliance obligations: GDPR clause for existing customers (pre 25 May 2018) and FAQs and Product Info. Yes you can, if you have a current dependency on a product that is not yet compatible with a digital phone line you will still be able to purchase a traditional phone line but you will have to migrate in the future. Always send hardware like wireless routers back by recorded delivery, to ensure theyre received safely. We may need to speak to you, so please include a daytime contact number as well. But by sticking with BT - or any other corporate giant - you dont always get the best deal, and you definitely dont get the best service. And our minimum speed guarantee means if your broadband drops below your minimum download speed, and we cant fix it, you could simply walk away. They also let you share pages with social media sites. Hybrid Speed Boost add-on available to new or resigning BT Business Broadband customers on ADSL (copper) access lines only. I am completely bewildered, by the service, even right to the very end, as I now expect to be disconnected shortly. BT_Net_CombinedDoc_01FEB2011 Offer available 03/04/23 08/05/23. If you feel that the service ceased off due to bad service however I would recommend getting back to our order management team and raising a complaint for that - whilst they may not be able to reprovide the service, they can investigate if malpractive led to your line ceasing off when you had requested it not to cease- and if that is indeed the case then there may be some sort of goodwill we can offer. BT Hike up Business Telephone Rates Yet Again Huge rise in business telephone and broadband. How long does it take to get BTnet up and running? How do I set up and manage my Cloud Voice Express features? Click here to read our returns policy. Of course, the new provider doesnt have to accept this request - but its typically in their best interest to do so. You'll need to give us at least the minimum notice set out in your contract. BT Broadband Bundles 23/24 April OffersPDF 118KB, EE Mobile Best of Both Discount OfferPDF 47KB, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT(this schedule applies to Microsoft Online Service Subscriptions purchased after 1 March 2022) PDF 449KB, Terms of Use for My BT Business AccountPDF 484KB, Service Schedule for My BT Business Account BT Business AppsPDF 171KB, BT Business Apps End User Licence AgreementPDF 295KB, Service Schedule for BT Device Protection by SymantecPDF 193KB, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT(this schedule applies to Microsoft Online Service Subscriptions purchased before 1 March 2022) PDF 215KB, Secure Business Backup by AcronisPDF 145KB, Website Builder - Annex to My BT Business AccountPDF 120KB, Agreement for BT Sport - Commercial Premises (Single Premises)PDF 824KB, Agreement for BT Sport - Group Commercial Premises (Multiple Premises)PDF 721KB, 12 Month Music for Business BundlePDF 197KB, BT Sport Commercial Referrer Terms & ConditionsPDF 300KB, Terms and Conditions for the BarBeats ServicePDF 394KB, BT Venue WiFi (Multiple Premises) PDF 0.98MB. Its extremely simple; your smart hub and office extras are plug and play and instead of plugging a phone into a socket on your wall, you plug your phone into the back of the smart hub. The following documents make up your contract for Cloud Work Service: - Cloud Work Schedule to the General Terms; - RingCentral Development Platform Annex to the BT Cloud Phone Schedule and Cloud Work Schedule; - if applicable, the Cloud Work Contact Centre Annex to the Cloud Work Schedule; Cloud Work Contact Centre,Annex to the Cloud Work SchedulePDF 229KB. Because we don't actually take any money from your credit card or chosen payment type until your goods are ready for despatch, you can cancel or change an order at any time, right up until the 'completion' stage when your goods are sent out. The following documents make up your contract for BT Business Mobile Service: - the schedule and annexes that you can find below: - BT Business Mobile Schedule to the General Terms; - BlackBerry Annex to the BT Business Mobile Schedule - this applies if you have ordered BlackBerry Enterprise Server, BlackBerry Enterprise Service 12, BlackBerry Internet Service and BlackBerry Enterprise Server Express; - On Site Transmission Equipment Annex to the BT Business Mobile Schedule - this applies if you have ordered any On Site Transmission Equipment; - MobileIron Services Annex to the BT Business Mobile Schedule - this applies if you have ordered any MobileIron On-Premises Services or MobileIron Cloud Services: - any Statement of Requirements where you have ordered On Site Transmission Equipment; - If you have received a Charges Schedule at:General Terms on Global Services, - If you have not received a Charges Schedule at: General Terms dropdown above, Main Conditions Conditions for BT Business ServicesPDF 174KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 430KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021 PDF 426KB, SIP Networks Annex to the BT One Phone SME SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SME SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SME SchedulePDF 165KB, MobileIron Cloud Service Annex to the BT One Phone SME SchedulePDF 169KB, One Phone Portal Annex to the BT One Phone SME SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SME SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SME SchedulePDF 157KB, Signal Assist Annex to the BT One Phone SME SchedulePDF 143KB, Recording Extra Annex to the BT One Phone SME SchedulePDF 158KB, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule PDF 251KB, BT One Phone (this may be referred to as BT One Phone Corporate), BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 433KB, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 428KB, SIP Networks Annex to the BT One Phone SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SchedulePDF 166KB, MobileIron Cloud Service Annex to the BT One Phone SchedulePDF 170KB, One Phone Portal Annex to the BT One Phone SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SchedulePDF 158KB, Signal Assist Annex to the BT One Phone SchedulePDF 144KB, Recording Extra Annex to the BT One Phone SchedulePDF 158KB, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule PDF 251KB, Service Schedule for BT One PhonePDF 436KB, Annex to the Service Schedule for BT One Phone BlackBerryPDF 331KB, Annex to the Service Schedule for BT One Phone MobileIron Cloud ServicePDF 331KB, Annex to the Service Schedule for BT One Phone for the BT One Phone PortalPDF 289KB, Annex to the Service Schedule for BT One Phone BT Signal AssistPDF 278KB, Annex to the Service Schedule for BT One Phone Recording ExtraPDF 210KB, Annex to the Service Schedule for BT One Phone Onsite Mobile NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Onsite SIP NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra]PDF 395KB, BT One Phone - Flexible Caller Line Identity (CLI) Extra Order FormPDF 290KB, Mobile Service (Business) - On or after 1st August 2016, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 297KB, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 295KB, BlackBerry Specific: Annex to the BT Business Mobile SchedulePDF 168KB, On Site Transmission Equipment: Annex to the BT Business Mobile SchedulePDF 174KB, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile SchedulePDF 173KB, BT Mobile Manager:Annex to the BT Business Mobile SchedulePDF 159KB, Mobile Data Secure Management (Wandera)PDF 245KB, Solution Terms for 4G Office Signal AssistPDF 163KB, BT Field Force Automation Purchased Equipment and Software SchedulePDF 206KB, BT Field Force Automation Support Services AnnexPDF 183KB, Conditions of Sale - Mobile DevicesPDF 283KB, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile DevicesPDF 121KB, Conditions for the Provision of Devices for Customer EvaluationPDF 119KB, Service Schedule for BT Mobile Device, Application, Content and E-Mail ManagementPDF 268KB, Appendix to the Contract for BT Business Mobile ServicePDF 224KB, Appendix to the Contract for BT One Phone ConnectPDF 379KB. If your Complete Wi-Fi fails to provide a strong signal, BT may send you up to five additional Wi-Fi Discs. New customers only. Please contact your lift company for advice on alternative SIM based solutions or alternatively you will have to order a traditional phone line. Connect your people and places with smart solutions tailored to your business. Offer ends 8 May 2023. - BT Applications Software Licence Agreement. Issue 14 01FEB 2011. At BT we have a number of guarantees that we provide our customers with, to make sure youre kept connected 24/7. I want to change or cancel my services | BT Help - BT.com we provide you with a different set of standard terms. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Please update it and try again. If you changed providers under the older system, youll be relieved to know that these days, you dont need a migration authorisation code, also known as a MAC code. BT Business Total Broadband products are not available for new supply from 15 September 2014. If you don't have one, use Chat (during office hours) to get in touch and we'll take care of this for you. Your broadband service is subject to terms and conditions found under the BT Bundles heading athttps://business.bt.com/terms/under the Broadband and Internet dropdown. Track the progress of faults you have reported 24/7. A commercial premise is defined as a location which wants to take BT Sport in a non-domestic property i.e. Unfortunately, the virgin installation wasn't as simple as we hoped (being a new building) and it will take 3/4 weeks before they can come back. Get help cancelling call divert, forwarding and voicemail. Please note that supplementary terms are set out in theBT Price Listand they may form part of the contract for the relevant product or service. The lead time for Broadband to be connected with a line is around 14 working days, but if you have Hybrid Backup, you can get connected and soon as the following day via EEs network. Every single time. Whether you need advice on your business broadband contract or want to compare quotes. 0800 & 0808 - Free from UK numbers To cancel the whole order, scroll to the bottom of the page and choose the red 'cancel order' button. 4G connection takes 95-127 seconds on average. Monday-Friday 08:00-18:00, Pay bills, query charges, discuss billing, You'll need your device and account or mobile number when you call, View and pay bills, and more in My account 24/7. 5G on BT Mobile is available in 80 large towns and cities, including the busiest parts of Belfast, Birmingham, Cardiff, Coventry, Edinburgh, Leicester, London, Manchester. If you don't want to share the network with anyone else, and need faster connectivity, then our leased line service providing dedicated internet access might be for you. We dont stick to the speed limit. Please note that BT Mobile and EE Mobile are provided under separate terms. If youre staying in your current home and just changing providers, your current provider should allow your landline number to be transferred to a new phone company, as per Ofcom regulations. Calls to UK landlines and mobiles are free for up to an hour. However, if I didn't get a call back by 17:30hrs to call back because the department closes at 18:00hrs. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Discover SME solutions The BT customer service agent agreed that the 19th is the best date because it would give me time to delay if there is a problem with the installation of our new service and save paying for two services. Here's the address: If you have BT Business Landline or BT Business Broadband BT plc PO Box 334 Sheffield S98 1BT From the outstanding orders shown, simply choose the order you wish to cancel or change by clicking the 'view order' button. There's a minimum term for most BT products. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. 4G coverage required. If you move within the same exchange area you can move like for like in technology terms. Monday - Friday. BT Global Services Terms and Conditions page, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT, Service Schedule for My BT Business Account BT Business Apps, BT Business Apps End User Licence Agreement, Service Schedule for BT Device Protection by Symantec, Website Builder - Annex to My BT Business Account, Agreement for BT Sport - Commercial Premises (Single Premises), Agreement for BT Sport - Group Commercial Premises (Multiple Premises), BT Sport Commercial Referrer Terms & Conditions, Terms and Conditions for the BarBeats Service, Service Schedule for My BT Business Account - My Bill and Analytics, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customers joining and resigning from 28 March 2022, Value Added Services Annex for BT Business Broadband, Superfast and Ultrafast Schedule, Next Day Connection Annex to the BT Business Broadband Schedule, Service Schedule for BT Business Broadband Access Service, Service Schedule for BT Business Mobile Service, Annex to the Service Schedule for BT Business Mobile Service, Service Schedule for BTnet (also marketed as Internet Connect UK), Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet Security, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoS, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher Scheme, Business Email Lite powered by Microsoft Office 365, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level Agreement, Contract for BTBusiness Service (BT IP Trunk) - Main Conditions, BT Business Services Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, Calls and Lines Packages Schedule to the General Terms, BT Business Plan (Customer Based and Lite), Service Schedule for Starter and Professional Packs, Web Hosting & PC Security Bundle Terms & Conditions, Web Hosting with BT PC Security & PC Back Up Bundles Terms & Conditions, Service schedule for Internet Services Bundles, BT Directories / BT Customer street / BT UFindUs migrated to BT Web Starter / BT Web Manager / BT Web Expert, BT Web Basic / BT Web Standard / BT Web Standard Plus migrated to BT Web Starter / BT Web Manager / BT Web Expert, RingCentral Development Platform Annexto the BT Cloud Phone Schedule and Cloud Work Schedule, Cloud Work Contact Centre,Annex to the Cloud Work Schedule, BT Cloud Voice and Cloud Voice SIP-T Schedule to the General Terms, Presentation Number Service Option Annex to the BT Cloud Voice and Cloud Voice SIP-T Schedule, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning prior to 28 March 2022, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning from 28 March 2022, Main Conditions Conditions for BT Business Services, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone SME Schedule, Convergence Services Annex to the BT One Phone SME Schedule, BlackBerry Annex to the BT One Phone SME Schedule, MobileIron Cloud Service Annex to the BT One Phone SME Schedule, One Phone Portal Annex to the BT One Phone SME Schedule, Onsite Mobile Networks Annex to the BT One Phone SME Schedule, Private Voice and Data Extra Annex to the BT One Phone SME Schedule, Signal Assist Annex to the BT One Phone SME Schedule, Recording Extra Annex to the BT One Phone SME Schedule, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule, BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone Schedule, Convergence Services Annex to the BT One Phone Schedule, BlackBerry Annex to the BT One Phone Schedule, MobileIron Cloud Service Annex to the BT One Phone Schedule, One Phone Portal Annex to the BT One Phone Schedule, Onsite Mobile Networks Annex to the BT One Phone Schedule, Private Voice and Data Extra Annex to the BT One Phone Schedule, Signal Assist Annex to the BT One Phone Schedule, Recording Extra Annex to the BT One Phone Schedule, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule, Annex to the Service Schedule for BT One Phone BlackBerry, Annex to the Service Schedule for BT One Phone MobileIron Cloud Service, Annex to the Service Schedule for BT One Phone for the BT One Phone Portal, Annex to the Service Schedule for BT One Phone BT Signal Assist, Annex to the Service Schedule for BT One Phone Recording Extra, Annex to the Service Schedule for BT One Phone Onsite Mobile Network, Annex to the Service Schedule for BT One Phone Onsite SIP Network, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra], BT One Phone - Flexible Caller Line Identity (CLI) Extra Order Form, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, BlackBerry Specific: Annex to the BT Business Mobile Schedule, On Site Transmission Equipment: Annex to the BT Business Mobile Schedule, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile Schedule, BT Mobile Manager:Annex to the BT Business Mobile Schedule, Solution Terms for 4G Office Signal Assist, BT Field Force Automation Purchased Equipment and Software Schedule, BT Field Force Automation Support Services Annex, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile Devices, Conditions for the Provision of Devices for Customer Evaluation, Service Schedule for BT Mobile Device, Application, Content and E-Mail Management, Appendix to the Contract for BT Business Mobile Service, Appendix to the Contract for BT One Phone Connect, Solution Terms for Additional Network Equipment, Solution Terms for BlackBerry for Business, Solution Terms for Lone Worker from EE (Peoplesafe), Solution Terms for Lone Worker SIM Only Service Plan, Solution Terms for Mobile Device Management, Solution Terms for Mobile Secure Data Management (Jamf), Solution Terms for On-site Support (Employees Transferring), Solution Terms for On-site Support (No-Employees Transferring), Solution Terms for Samsung Knox for Enterprise, Solution Terms for Service Relationship Management, Solution Terms for Total Resource (Employees Transferring), Solution Terms for Total Resource (No Employees Transferring), Ofcom General Condition 1.3 Additional Information, For IT Services, these General Terms will apply, IT Services Annex to the Purchased Equipment Schedule, Service Schedule for BT Business Enhanced IT Support Subscription Service, Service Schedule for BT Business Enhanced IT Support Server Subscription Service, Service Schedule for BT Business Enhanced IT Support PC per incident Service, Service Schedule for SAS Support Services, Service Schedule for Phoenix Co-Lo Services, Service Schedule for Phoenix Business Continuity Services, Annex 1 to Service Schedule for IPscape Services, Service Schedule for SecureData Websense Services, Service Schedule for Applicable Hosting Services, Service Schedule for SAS 21CN Migration Service, Service Schedule for BT Cloud Unified Communications, Office 365 Professional Setup Schedule to the General Terms, Intelligent Assets - applicable to orders for the Intelligent Assets Service placed on or after 29 October 2018, Retail Connect Schedule to the General Terms found here, Managed Services Schedule to the General Terms found here, BT Managed Cloud Security (Zscaler) Appendix to the Managed Cisco SD-WAN Annex, Intelligent Connectivity with VMWare Service Annex, Public Guest WiFi Appendix to the Managed LAN & WiFi Annex, Public Guest WiFi Appendix to the Managed SD-LAN Annex, BT Managed Firewall Security Service Annex, Managed Embedded Security Controls Service Annex, BT Managed Endpoint Security Microsoft Service Annex, BT Managed Service Voice - MiCloud UC & MiCloud CC Annex to the Managed Service Schedule, BT Managed Cloud Security (Zscaler) Annex, Internet Out of the Cloud Schedule to the General Terms foundhere, BT Business eSaver Broadband, Calls and Lines, BT Business Hosted VoIP (Enhanced Service), Conditions for BT Business Broadband Advanced Service, Service Schedule for BT Business Broadband Advanced Service, Service Guarantee for BT Business Broadband Advanced Service, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customer joining and resigning prior to 28 March 2022, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete Wi-Fi and Hybrid Backup, BT Business Broadband Schedule to the General Terms, Value Added Services Annex to the BT Business Broadband Schedule, Value Added Services Annex to the BT Business Broadband Schedule (before 10 April 2017), Service Schedule for BT Office Anywhere, Service schedule for BT One Phone Connect, Annex to the Service Schedule for BT One Phone Connect BT One Phone Coverage Solutions, Annex to the Service Schedule for BT One Phone Connect Private Voice Extra & Private Data Extra, Online Starter Kit for Office 365 (On or After 13th July 2015), BT Business IT Site Manager Subscription Service, BT Business IT Support Manager pay per use on-site Service, BT Business IT Support Manager PC Incident Service, BT Business IT Support Manager PC Subscription Service, BT Business IT Support Manager Server per incident Service, BT Business IT Support Manager Server Subscription Service, BT Business IT Manager On-Site Repair Subscription Service, Service Schedule for Microsoft Office 365 Small Business/Microsoft Office 365 Business Essentials offered by BT and Microsoft Office 365 Small Business Premium/Microsoft Office 365 Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT and Microsoft Office 365 Small Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT, Microsoft Office 365 Small Business offered by BT Annex to Service Schedule Service Level Agreement, Business Circle Complete Terms and Conditions, Blackberry Internet Service (with or without Satellite Navigation) Terms and Conditions, BT Business Mobile Broadband Terms and Conditions, Service Schedule for Voice, Business Circle, Business Circle Complete, Data, Blackberry Services, BT Signal Assist, Service Schedule for BT Business Mobile Broadband, Maintenance of Equipment Service Schedule, Maintenance of Equipment - Customer Service Compensation Scheme Annex, UK Maintenance Service Standard Care, Business Care & Business Premium Care, Conversion Tariff (between ITU-R Recommendation BT.601 (270 Mbit/s) and PAL, Conversion Tariff (between ITU-R Recommendation BT.601 (270Mbit/s) and SDV), Digital Video Broadband (DVB) ASI Non-resilient Service, Digital Video Broadband (DVB) ASI Resilient Service, EPS81, EPS82, EPS83, EPS84 and EPS 98 Services, Facility Line Circuits (1, 3, 5 year Minimum Term contracts only), Netstream Corporate/Enterprise Conditions, NetStream Corporate/Enterprise Schedule 1 - Opening Contract Details, NetStream Corporate/Enterprise Schedule 2 - Opening Inventory, NetStream Corporate/Enterprise Schedule 3 - Record of Contract Changes, Serial Digital Interface (SDI) Access Point, Serial Digital Interface (SDV) Vision Circuits.